Privacy Policy

MONACA, Inc. (hereinafter referred to as “the Company”) promotes the protection of personal information by establishing the following Privacy Policy, establishing a system for the protection of personal information, and ensuring that all employees are aware of the importance of protecting personal information and their efforts.

Management of personal data

In order to keep customers’ personal information accurate and up to date, and to prevent unauthorised access, loss, damage, falsification or leakage of personal information, the Company shall take the necessary measures to maintain a security system, improve its management system and conduct thorough staff training, and implement security measures and strict management of personal information.

Purpose of use of personal data.

Personal information obtained from customers is used to contact them and send them emails and materials to inform them about our business and to answer their questions.

Prohibition on disclosure or transfer of personal data to third parties

The Company will properly manage personal information received from customers and will not disclose personal information to third parties except in one of the following cases
*Where the customer has given their consent.
*Where we disclose the information to contractors to whom we outsource our services in order to provide the service requested by the customer.
*Where it is necessary to disclose the information to comply with the law.

Personal data security measures

The Company takes every precaution to ensure the accuracy and security of personal information.

Enquiry of the person in question

If a customer wishes to access, correct or delete their personal data, we will respond to the request after confirming the customer’s identity.

Compliance with and verification of laws, regulations and standards

The Company will comply with Japanese laws, regulations and other standards applicable to the personal information it holds and will review and improve this policy from time to time.

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